Privacy Policy

Last updated: October 2025

I take your privacy seriously and handle all personal information with care and respect.
This Privacy Policy explains how I collect, use and store your data when you visit my website or contact me about my services.

Who I am

KLT Consultancy is run by Kathryn Tolfree, based in Buckinghamshire, United Kingdom. You can contact me via this page.

I provide coaching, mentoring, training and consultancy services for nurse educators, facilitators and healthcare leaders across the UK.

What information I collect

I may collect and process the following personal information:

Your name and contact details (such as email address or phone number)
Any information you include in an enquiry or message
Details you share when engaging with my coaching, mentoring, training or consultancy services
Basic usage data through website analytics or cookies (see below)

I only collect the information needed to respond to your enquiry or deliver my services.

How I collect your information

I collect personal information when:

You contact me through the website contact form, by email, or by phone
You take part in my services or events
You browse my website (cookies or analytics may collect basic, anonymous data)

How I use your information

I use your personal data to:

Respond to enquiries and communicate with you
Deliver agreed services and manage client relationships
Maintain professional records of my work
Improve my website and services

I will never sell or share your data with third parties for marketing.

Legal basis for processing

I process personal data on the following legal bases:

Legitimate interests – to respond to enquiries and manage client relationships
Contract – to deliver agreed coaching, mentoring, training or consultancy services
Consent – when you actively give permission (for example, to receive updates)

Data storage and security

Your data is stored securely and accessed only by me.
I keep personal data only as long as necessary to respond to your enquiry or deliver agreed services.
Emails and digital files are stored in password-protected systems.

Cookies and analytics

This website may use basic cookies or analytics tools to understand how visitors use the site.
This data is collected anonymously and cannot identify you personally.
You can manage or disable cookies through your browser settings.

Your rights

Under UK data protection law, you have the right to:

Request a copy of your personal data
Ask for corrections or updates to your information
Request that your data is deleted
Withdraw consent (where consent applies)

If you wish to exercise these rights or have any questions about how your data is handled, please contact me.

Data protection registration

KLT Consultancy is registered with the Information Commissioner’s Office (ICO) in the United Kingdom.

Changes to this policy

I may update this Privacy Policy from time to time.
Any changes will be posted on this page, and the “Last updated” date will be updated accordingly.