Terms & Conditions
Last updated: October 2025
By using this website or engaging with my services, you agree to the following terms and conditions.
Please read them carefully before using this site or making an enquiry.
1. About KLT Consultancy
KLT Consultancy is run by Kathryn Tolfree, based in Buckinghamshire, United Kingdom.
I provide coaching, mentoring, training and consultancy services for nurses, educators, healthcare leaders and organisations across the UK.
You can contact me at: kat@kltconsultancy.co.uk
2. Website use
All information on this website is provided in good faith for general information purposes.
While I make every effort to keep information accurate and up to date, I make no warranties or representations about its completeness or reliability.
You may link to or share my website content for personal or educational purposes, provided proper credit is given.
You may not reproduce or republish materials for commercial use without written permission.
3. Services
My services include coaching, mentoring, training and consultancy.
Specific details such as format, timing and pricing are agreed individually with each client or organisation.
All services are provided in a professional and confidential manner, in line with ethical practice and relevant professional standards.
4. Payment and cancellation
For individual clients, fees and payment terms are agreed in advance of each session or programme.
If you need to reschedule, please provide at least 72 hours’ notice.
Cancellations with less than 48 hours’ notice may be charged in full.
For organisations or event bookings, separate terms may apply and will be confirmed in writing before work begins.
5. Confidentiality
All personal and professional information shared in sessions or communications is treated as confidential, except where disclosure is required by law or to prevent harm.
6. Disclaimer
My services support personal and professional development.
They do not replace medical, psychological, or legal advice, and I am not responsible for decisions made or actions taken by clients following sessions or training.
While I aim to provide accurate and helpful guidance, outcomes depend on individual circumstances and participation.
7. Limitation of liability
To the fullest extent permitted by law, I am not liable for any indirect or consequential loss or damage arising from use of this website or services.
8. Privacy and data protection
Your personal information is handled in line with my [Privacy Policy], which explains how data is collected, used and stored.
9. Changes to these terms
I may update these Terms and Conditions from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
10. Contact
If you have any questions about these Terms and Conditions, please contact me.